When you first set up your Seller Account, Amazon will usually ask you for a gov issued ID and a bank statement.
Often, Amazon has trouble verifying these documents. Why is that?
Amazon usually can't verify the documents for 2 reasons;
- The Info On Your Documents Do Not Match The Info On Your Application EXACTLY (most common issue)
- The Name & Address on your bank statement need to match the name and address on your bank account exactly. If you are opening an account in your business name, the business name needs to be on the bank statement.
- If you are setting up your Seller Account in a business name, you need to provide a business bank statement for the business' bank account with; i. the name of the business, ii. the address of the business as provided on your seller account, iii. the banks logo and contact info, and iv. the statement must have been issued within the last 30 days.
- The name on your ID needs to match the name on your seller central application exactly.
- Your Documents Are Not Formatted Properly
- Uploads should be high def, color, PDFs (suggest scanning your ID and downloading a PDF bank statement from your online banking).
- You need to provide both sides of you license not just one
- You should not have the edges of your ID cut off in your document
- You bank statement needs to be an actual statement and not a screen shot of your account. It should have your bank's contact info, you info, the banks logo, etc.
To avoid verification problems, set up your account in the name and address you have the most documentation for (usually your personal name and home address). Once your account has been approved, you can easily switch the account from being in your personal name to the name of you business (LLC).
The address on my paperwork is different from the address on my drivers license, will this be an issue when setting up my seller central account?
